OUR SERVICES

FOR BUSINESS SECTOR

  • Development of tailor made training programs for workers in all levels of hospitality & tourism services
  • Mystery Shopping research & analyses
  • Research and analyse of customer & employee satisfaction
  • Researches on customer/employee satisfaction
  • Consultancy in HR development and tourism services operation
  • Development, implementation, support and training of quality standards in hospitality & tourism
  • Grant & subsidies advisory

FOR PUBLIC ADMINISTRATION

  • Preparation and management of education and development projects at national and international level
  • Grant & subsidies advisory in VET, regional development and tourism
  • implementation and processing of surveys, analyzes and strategies in following areas
           - development of various forms of sustainable tourism
           - networking of tourism and local economy chains
           - development of sustainable & green local communities in rural areas
           - protection, support and development of local food and craft heritage

PROJECTS

The Hospitality Training Institute provides a methodology for placing teachers into companies for a two-week period to study workflow, guest contacts, administration and management practices. The methodology follows a workflow approach describing the roles and responsibilities of the actors involved along the process of placement.

OUR SERVICES

Hospitality Traning Institute offers following services: -Tailor-made training programs for Hospitality & Tourism Industry - Hospitality audits and analyses - Mystery Shopping research - Customer & Staff Satisfaction surveys - Human Resources advisory - Implementing, support and training of Hospitality Quality Standards

PARTNERS

Hospitality Training Institute poskytuje metodiku pro umísťování odborných učitelů na praktické čtrnáctidenní stáže do firem pro získání průběžné oborové praxe, kontaktu s akutálními oborovými problémy a provozním, technologickým i manažerským vývojem v oboru služeb cestovního ruchu.

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